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Privacy Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy. 

Privacy Policy - the basics 

Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy. 

 

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location.

What to include in the Privacy Policy

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors an customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much much more. 


To learn more about this, check out our article “Creating a Privacy Policy”.

Terms and Conditions
Effective Date: 28/11/2024
Last Updated: 28/11/2024

Welcome to Thomas Connect! These Terms and Conditions govern your use of our website (www.thomasconnect.co.uk) and services. By accessing or using our services, you agree to these terms. If you do not agree, please refrain from using our website or services.

1. Definitions

  • "Company": Refers to Thomas Connect, registered at [your business address].

  • "Client": Refers to you, the individual or entity using our services.

  • "Services": Refers to website design, digital marketing, and other related services provided by Thomas Connect.

 

2. Services

We offer various services, including but not limited to:

  • Website design and development.

  • Social media marketing and strategy.

  • Branding and graphic design.

  • Hosting, maintenance, and SEO services.

The scope of services, timelines, and deliverables will be outlined in a written agreement before project commencement.

 

3. Fees and Payment

a. Development Fees

  • All fees for services will be outlined in a formal proposal or invoice and must be paid according to the agreed schedule.

  • A deposit of [e.g., 50%] is required before work begins. The remaining balance is due upon project completion or as per the milestones outlined in the agreement.

b. Retainer Fees

  • Monthly retainers are available in Basic (£80), Standard (£200), and Premium (£400) tiers. Fees are billed monthly or annually in advance.

c. Late Payments

  • Late payments may incur a [e.g., 5%] late fee. Work may be paused until payment is received.

d. Express Delivery Fees

  • If you require expedited delivery, an additional express fee will apply.

 

4. Client Responsibilities

The Client agrees to:

  • Provide all required materials, feedback, and approvals in a timely manner.

  • Ensure the accuracy of any content or materials provided.

  • Comply with all applicable laws, including intellectual property rights when providing assets.

Failure to fulfill these responsibilities may result in delays or additional charges.

 

5. Intellectual Property

  • Ownership: Upon full payment, the Client will own the final deliverables. Thomas Connect retains the right to use non-confidential aspects of the project in our portfolio or marketing materials.

  • Third-Party Assets: Any third-party assets (e.g., stock images, plugins) used in the project are subject to their respective licenses.

 

6. Confidentiality

Both parties agree to maintain the confidentiality of any sensitive information shared during the project. This includes proprietary information, business strategies, and client data.

 

7. Termination

a. By the Client

The Client may terminate the agreement by providing [e.g., 14 days] written notice. Refunds for unused services will be at the Company's discretion.

b. By the Company

Thomas Connect reserves the right to terminate the agreement if:

  • The Client breaches these terms.

  • Payment is not received after reasonable reminders.

In case of termination, all outstanding payments are immediately due.

 

8. Limitation of Liability

  • Thomas Connect is not liable for:

    • Indirect or consequential damages.

    • Losses due to third-party service failures (e.g., hosting providers).

  • Our total liability is limited to the amount paid by the Client for the specific service.

 

9. Warranties and Disclaimers

  • Thomas Connect guarantees the quality of our services as outlined in the agreement.

  • We do not guarantee specific outcomes (e.g., search engine rankings or sales growth).

 

10. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.

 

11. Changes to Terms

Thomas Connect reserves the right to update these terms at any time. Changes will be posted on our website and take effect immediately.

 

12. Contact Information

For any questions or concerns about these Terms and Conditions, please contact us:

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