Privacy Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy.

Privacy Policy - the basics

Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy.

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location.

What to include in the Privacy Policy

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors an customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much much more.

To learn more about this, check out our article “Creating a Privacy Policy”.

At Thomas Connect, accessible at www.thomasconnect.co.uk, your privacy is one of our top priorities. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your personal data.

1. Information We Collect

We collect information in the following ways:

a. Information You Provide to Us:

Name, email address, phone number, and other contact details when you fill out a contact form or request a service.
Business details, preferences, and project requirements when onboarding as a client.
Payment information when you purchase a service or subscription.

b. Automatically Collected Information:

IP address, browser type, and usage data collected through cookies and similar tracking technologies.
Website interaction data, including pages visited, time spent on the site, and referring URLs.

c. Third-Party Sources:

Social media platforms when you engage with our pages or advertisements.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, manage, and improve our services.
To communicate with you about your inquiries, projects, or subscriptions.
To process payments and issue invoices.
To send updates, marketing emails, and special offers (if you’ve opted in).
To analyze website usage and improve user experience.
To comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your data in the following circumstances:

Service Providers: With third-party providers, such as web developers, payment processors (e.g., Stripe), and email platforms (e.g., Microsoft 365), to fulfill our services.
Legal Compliance: When required by law or to protect our rights, users, or property.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. These include:

Essential Cookies: Necessary for website functionality.
Performance Cookies: To analyze site performance and usage.
Marketing Cookies: For personalized ads and retargeting.

You can manage cookie preferences through your browser settings.

5. Your Rights

Under applicable data protection laws, you have the following rights:

Access: Request a copy of the data we hold about you.
Rectification: Request corrections to inaccurate data.
Erasure: Request deletion of your data (subject to legal obligations).
Restriction: Request limited processing of your data.
Data Portability: Request a copy of your data in a machine-readable format.
Objection: Opt out of marketing communications at any time.

To exercise these rights, please contact us at [your email].

6. Data Security

We implement industry-standard security measures to protect your personal data. While we strive to safeguard your information, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

8. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices of these third-party websites.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: contact@thomasconnect.co.uk